索菲亚(002572):2025年度可持续发展报告（英文版）
原标题:索菲亚:2025年度可持续发展报告（英文版） Environmental, Social, and Governance Report (2025)
guarantees and organizational support for the stable progress of both Party building and needs. In this way, the well-being nurtured within the Enterprise was extended to more vulnerable groups in society. Our CPC members Senior Management advice on key matters such as business operation and strategic and forward-looking strategic decision-making. 03 advancement based on their professional expertise and independent perspectives, effectively improving the quality of Appointed by the Board of Directors and accountable to it, the senior management serves as the executive body responsible for imple- Board decisions. menting Board resolutions, overseeing daily operations, and ensuring the delivery of corporate strategies and annual targets. In 2025, the senior management comprised four senior executives with professional expertise covering such core fields as marketing manage- ment, financial management, and smart manufacturing. All members boast in-depth industry expertise and extensive management Institutional framework and experience. They participate deeply in the formulation and execution of the Company’s annual business plans and investment strate- implementation standards Support from special committee coordination and cross-departmental collaboration, laying a solid foundation for achieving the Company’s long-term strategic objec- To further enhance the transparency and accountability of Board The Board runs an Audit Committee, which focuses on financial tives. governance, we follow specialized internal systems including supervision, risk management and internal control. The special Rules of Procedure for the Board of Directors and Independent committee conducts regular reviews and oversight of overall Director System, in which decision-making procedures and operations and financial performance, ensures the effective General Meetings of Shareholders Meetings of the Board of Directors2 4 boundaries of authority are clarified. During the reporting period, operation of internal control and risk management systems, and Deliberatingproposals 25 Deliberating proposals 63 all directors duly performed their duties with a 100% attendance provides professional support for Board decision-making. rate at Board meetings, and actively participated in deliberations Meetings of Audit Committee 4 on major corporate matters and review of key information disclo- We regard investor relations as a vital bridge connecting the Company with the capital market. Upholding the principles of transparency, 10.00 fairness and impartiality, we implement a comprehensive investor communication system and strictly implement Investor Relations Management Policy. There is a dedicated team to maintain investor relations and deepen positive interactions with investors through 8.00 diversified channels, which serves to fully safeguard investors’ right to information and enhance shareholders’ trust and sense of participation. 6.00 We offer a rich, convenient communication matrix for investors covering hotline, dedicated email inbox, Shenzhen Stock Exchange 4.00 Interactive Platform, Investor Relations section on our official website, media interviews, performance briefings, offline research visits, and online investor open days. These channels ensure investors can access information and voice their needs through familiar means. 2.00 Our investor relations team promptly feeds industry updates and capital market concerns back to the senior management, striving to 0.00 + corporate governance. tion, as well as continuous improvement. A regular internal audit Audit and self-inspection mechanism for import and export has also Department been established to reinforce customs compliance and ensure steady, compliant international trade activities. Compliance Legal Department epartment Process Optimization and Efficiency Improvement Following the core goal of realizing “controllable risks and higher efficiency”, Audit Department actively promoted business process optimization and approval authority restructuring. While strictly managing compliance risks, it systematically streamlined and optimized core business workflows, restructured approval mechanism, eliminated redundant procedures, and clarified approval nodes. These efforts have delivered remarkable improvements in operational efficiency: average approval time was shortened by 58%, overall opera- Compliance-Based Risk Control: Built Solid Risk Barriers Through Insti-01 tional efficiency increased by 43%, and expected goals of “cost reduction, efficiency improvement and quality enhancement” were tutional Improvements and Process Optimization effectively achieved. Average approval time for processes Overall operational efficiency across Audit, Supervision and Rectification of Identified Issues has been reduced by % the company has improved by % 58 43 In 2025, targeting key management areas and high-risk links, Audit Department systematically conducted routine audits, special audits and internal control tests, realizing comprehensive and multi-layered supervision. For the problems identified during audits, we performed closed-loop management covering “problem listing, rectification plan formulation, responsibility implementation, and In the future, Audit Department will further deepen the integration of internal control systems with ESG management, refine risk control review and acceptance”, strengthened supervision over rectification efforts, and ensured timely corrections and root-cause remedi- mechanism, and strengthen compliance supervision to help elevate the Company’s overall governance capabilities and steadily Based on investigation results, we terminated employment contract or imposed disciplinary sanctions on 15 employees, while reserving Business Ethics: Cultivated an Integrity Ecosystem Through Systematic the right to pursue their legal liabilities. For business partners committing illegal acts such as bribery and fraud, we immediately terminat- 02 Endeavors to Consolidate Compliance Foundations ed cooperation with them, pursued their liability for breach of contract, referred serious cases to judicial authorities, and added them to integrity blacklist with a lifelong ban on future cooperation.In 2025, we further prioritized business ethics and integrity culture as core pillars of sustainable development. Upholding “institu- tion-driven, technology-empowered, and people-oriented across all staff” guiding principles, we systematically built the ecosystem of Offered Full-scale Integrity Education to Foster Employee Awarenessanti-bribery, anti-corruption, and anti-unfair competition. Business ethics were integrated into the entire spectrum of internal manage- ment and external cooperation to foster a clean business environment, thus underpinning the Company’s long-term value-based We place great emphasis on integrity awareness and warning education, offering integrity education for both internal employees and external partners to embed business ethics and an integrity-driven culture deep into their daily practices. In 2025, we issued circulars on development. typical cases of violation on internal platforms, launched integrity promotion initiatives themed “Upholding Integrity for Steady Prog- ress and Long-term Success”, and delivered 11 offline integrity training sessions. Also, we gave mandatory online integrity courses Continuously Improved Institutional Systems to Build a Full-Scale Governance Frameworkand organized related assessments to strengthen learning outcomes. Throughout the year, 11,323 participation was recorded in employee integrity training and promotion, achieving 100% staff coverage.In line with laws and regulations including the Criminal Law of the People’s Republic of China, the Anti-Unfair Competition Law, and the Anti-Money Laundering Law, we have revised and issued internal policies including the Suofeiya Employee Code of Conduct, Suofeiya Additionally, we promoted integrity-based cooperation at supplier conferences, partner exchanges and more, sharing our experience Detailed Rules on Employee Integrity Management, and Suofeiya Measures for Reporting and Rewards based on our business realities. in integrity management and typical cases to extend integrity culture across our entire supply chain and guiding all stakeholders to build All our employees have signed Suofeiya Employee Integrity Agreement, which ensures integrity requirements are enforced throughout a business ecosystem featuring “integrity, compliance and mutually beneficial cooperation”.every stage of employment. For external partners, we implement Administrative Provisions on Integrity Cooperation with Business Partners. Integrity standards are Routine Tender Reports received ，Case closure rate 8 45 26 100% inspections supervision emphasized in supplier and distributor meetings. To date, more than 600 business partners have signed our Integrity Agreement for Business Partners, which clarifies ethical responsibilities on both sides, outlines risks of violation, and specifies legal consequences. 11 in-person integrity training sessions were held,reaching 11,323 participants, Thus, a comprehensive institutional framework covering both internal staff and external collaborators has been formed. with integrity education coverage reaching 100% Implemented Full-process Supervision for Targeted Risk Prevention and ControlDuring the reporting period, we furthered full-cycle supervision covering pre-event prevention, in-event supervision, and post-event Intellectual Property Protection 03 accountability. Priority was given to proactive risk prevention, which combined with passive response mechanisms such as complaint handling constituted closed-loop control and enhanced risk management efficiency.Suofeiya has always regarded intellectual property protection as the core lifeline of innovation-driven development. By refining manage- Leveraging digital tools including financial data sharing platforms and internal work portals, we conducted routine compliance oversight ment systems, strengthening rights protection actions, and enhancing brand value maintenance, we have built a full-spectrum through targeted special inspections, regular patrol audits, and daily supervision. Throughout 2025, we carried out 8 routine patrol audits intellectual property protection framework covering “registration, rights protection, and cultural guidance”, fostering a sound across all departments, branches and subsidiaries, and completed risk identification and closed-loop rectification. We also supervised corporate environment that emphasizes integrity in operation, respect for innovation, and strict protection of intellectual property. 45 tender activities through online monitoring and on-site oversight. These endeavors have effectively prevented fraud risks across key Suofeiya and its affiliates have registered 2,072 trademarks in China, forming a robust trademark protection network covering core links including management, operations, manufacturing and procurement.brands, product categories and business scenarios. This provides solid backing for brand value inheritance and market expansion. As For external business partners, we conducted proactive screening plus dynamic control. We monitored their performance in business for rights protection, “Sofia”, recognized as a well-known trademark, has obtained judicial and administrative protection on 134 occa- ethics through supply chain inspections, random sampling, and special verification, and incorporated business ethics evaluation into our sions in total, which underscores its benchmark status in intellectual property protection.regular partner assessment. Early warnings were issued for partners with potential compliance risks, and investigation-driven rectifica- tion was promoted. In 2025, we won a retrial involving an administrative review dispute over trademark cancellation heard by the Supreme People’s Court. This victory not only effectively safeguarded Suofeiya’s legitimate rights and brand reputation, but also further consolidated its competi- tive advantages and industry standing. Meanwhile, we actively filed multiple civil lawsuits against trademark infringements to severely Promoted Rectification Through Supervision to Firmly Uphold Integrity Bottom Linescurb unfair competition through judicial channels. By keep reinforcing intellectual property protection, we not only safeguard our own innovative development, but contribute to sound industry competition and a healthy, orderly market environment. In 2025, Supervision Department received internal and external report clues through multiple channels including Suofeiya’s official website, dedicated reporting email and hotline. The reports covered irregularities involving internal employees and integrity violations by business partners. Throughout the year, a total of 26 reports on violations and illegal acts were handled, all of which have been fully Registered Trademarks Record of Trademark Protection 2,072 134 i o n Our computer room principles and security framework for security work, and takes full charge of the construction, Data Security Management C D Availability p r e v a i operation, maintenance and upgrading of information security systems. This forms a well-de-Data backup and recovery, regular inspections Network redundancy, network equipment, fined management structure featuring “overall coordination at the decision-making level, and automated monitoring, sensitive information backbone line upgradesimplementation at the executive level, and supervision at the oversight level”. encryption storage, secure data flow control, file security systems Objective Wall Adaptive Technology Upgrading 02 03 Keeping pace with upgrades in information security technologies, we have enhanced security defense capabilities through cutting-edge Based on the overall framework of information security manage- technologies and refined management measures: Network availability rate ment system, we has set high-standard information security management objectives by factoring in security influencing 99.99% factors, applicable scenarios and technical requirements, and A B promoted their full implementation to achieve comprehensive security coverage with zero security incidents. Deployed high-availability architecture for critical systems Adopted world-leading Veritas backup solution to Information Host to ensure the continuous operation of core businesses and Security availability ensure sound data backup and guard against the risk of rate prevent disruptions to daily operations and potential data data loss; Building on the overall framework, and in light of the characteristics security risks caused by system outages; 099.99% realizing blind-spot-free security control and thorough risk
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