拓邦股份(002139):2025年度ESG报告（英文版）
原标题:拓邦股份:2025年度ESG报告（英文版） environment,societyandgovernance.TheReportwasdeliberatedandapprovedatthe25thMeetingofthe8thBoardofDirectorsofTopbandheldonMarch31,2026,andwasreleasedtogetherwithTopband'sAnnualReport2025.Timerange FromJanuary1,2025toDecember31,2025.SomepartsoftheReportinvolvetheinformationofpreviousyearstoensureitsintegrity. Dataandcontent ThedataandcasesthatareusedintheReportareallfromofficialdocuments,statisticalreportsandotherdocuments providedbyrelevant departmentsoftheCompany. The Reportdoesnotcontainanyfalseinformationormisleadingstatements,andShenzhenTopbandCo.,Ltd.isresponsibleforthetruthfulness,accuracyandcompletenessofthecontent herein. Unlessotherwisespecified,themonetaryamountsinvolvedhereinareexpressedinRMB.Basisofpreparation TheReportispreparedbasedontheactualsituationoftheCompanyinaccordancewiththerelevantrequirementsofthe Self-RegulatoryGuidelinesNo.17forCompaniesListedonShenzhenStockExchange-SustainabilityReport(ForTrial Implementation)andtheGlobalReportingInitiative(GRI)Standards,andbasedontheCompany'sactualsituation.The disclosuresofindicatorsintheReportaredetailedin"Index". LanguageoftheReport TheReportispreparedinChineseandtranslatedintoEnglish.Shouldtherebeanydiscrepanciesormisunderstandings betweenthetwoversions,theChineseversionshallprevail.Andthereportelectronicversionisavailableonourofficial website:https://www.topband.com Contactinformation Department:SecuritiesDepartmentofTopband Contactaddress:TopbandIndustrialPark,No.1YongtengThirdRoad,TangtouCommunity,ShiyanSub-district,Bao'anDistrict,Shenzhen Tel:0755-26957035 Fax:0755-26957440 Email:[email protected]
2,138 R&Dpersonnel Person ProportionofR&Dpersonnel % 16.19 R&Dinvestment RMBhundredmillion 10.47 ProportionofR&Dinput % 9.45 BasesthathavebeencertifiedtotheIATF16949managementsystem(list)1 ShenzhenTopband Certified 2 HuizhouTopband Certified 3 NingboTopband Certified 4 TopbandVietnam Certified BasesthathavebeencertifiedtotheQC080000hazardoussubstancemanagementsystem(list)1 ShenzhenTopband Certified 2 HuizhouTopband Certified 3 TopbandVietnam Certified In terms of technical support, both Shenzhen Topband and Huizhou Topband have passed CNAS (ISO 17025) certification;theCompanywillcontinuetoenhancetheinspectionandtestingcapabilitiesofthecentrallaboratory,and improvethecoverageoftestingprojectsandtheleveloftechnicalsupport.Intermsofproducts,theCompanyhaspassedmultipleinternationalcertifications,includingUL,CCC&CQC,CSAandETL,andthelaboratoryteamhaspassedprofessionalcertificationsforproductXRF,GC-MS,ICP,UVspectrophotometers, andICionchromatographs. Intermsofenvironmentalcontrol,theCompanystrictlycomplieswiththeRoHSandREACHregulations,anddisclosescomponents of its products to customers through the RoHS Declaration Form for Components and Raw Materials; environmentalengineersregularlycollectannualeffectiveenvironmentalprotectionreportsfromsuppliers,andtheIQCteam testsincomingmaterialswithXRFtestingequipmenttoensurethatmaterialsareconformingbeforetheyareusedforproduction. ·Qualityriskmanagement Toeffectivelymanagequalityrisks,theCompanyadoptstheLECDevaluationstandardtoidentifyenvironmentalfactorsandhazardoussubstancerisksindesignandproduction,anddevelopssystemssuchastheEnvironmentalAnalysis andRiskandOpportunityControlProcedure,andthe FMEAControlProcedure.Inthemeantime, theCompanyhasestablishedaqualityassurancemechanism,standardizedtheproductdevelopmentprocessthroughtheAPQPManagement Procedure,andformulatedtheInternalReviewManagementProcedure,andtheManagementReviewControlProcedurefor ongoingsupervisionandreviewtoensuretheeffectiveoperationofthequalitymanagementsystem.Inaddition,accordingto theprovisionsoftheQualityManual,theCompanycontinuouslytrackstheachievementofqualityobjectivesthrough monthlyqualitymeetings,internalaudits,andmanagementaudits. Qualityriskcontrolmethods FullyidentifyproductandprocessdesignrisksusingDFMEAandPFMEA;regularlyupdatetheriskdatabase. Controlqualityrisksusingflowchart,PFMEA,QCP,andSOP. Updatetheriskandopportunityassessmentandresponseplanningformannually. EstablishtheNonconformingProductControlProcedure,theEmergencyPlanforWorkSafetyAccidents,andRisk andOpportunityAssessmentResponsePlanningForm. TheCompanyhasdevelopedtheEmergencyPlanManagementProcedure,andtheBusinessContinuityManagement Proceduretoenhanceitsabilitytorespondtoemergenciesandminimizepotentiallosses. EmergencyManagementFlowchartTheCompanyfocusesonimprovingqualityandcontinuestodriveimprovementthroughtechnologicalinnovation.The R&Dcenterandthemanufacturingcenterhaveestablisheda"TechnologyInnovationGroup"anda"ProcessPreResearch Group"respectivelytojointlyexploretheforefrontofproductsandprocesses.Basedonbusinessplansandstrategicplans (BP&SP),theCompanyidentified658improvementopportunitiesintotalthroughprocessaudits,andpromotedclosed-loop optimizationinaccordancewiththeContinuousImprovementControlProcedurein2025. ContinuousImprovementFlowchart·Ensuringproductsafety Topbandregardsproductsafetyasoneofitscoreresponsibilities,andintegratesuserhealth,environmentalprotection, andsocialtrustintotheentireproductprocess,andbuildsacomprehensiveprotectionsystemthroughsystemdesign, dynamicmonitoring,andemergencyresponse.Toensureregulatorycompliance,theCompanyhasestablishedadynamic compliancesystemcoveringtheglobalmarketandcontinuouslytrackstargetmarketstandards.Itsproductshavepassed authoritativecertificationssuchasCEandUL. For the product design and development stage, the Company has established a multi-level reliability assurance mechanism.First,theCompanytakeshightemperatureresistant,corrosionresistantandanti-agingmaterialsastheselection standardforkeycomponentstoensurethebasicstabilityofproductsinextremeenvironments.Second,theCompanybreaks down complex systems through modular topology architecture design, isolating fault risks structurally and improving maintainability.Finally,forhigh-loadscenarios,theCompanyinnovativelyappliesmulti-layerheatdissipationstructuresand strictlylimitsthetemperatureriseofequipmentduringlong-termoperationtoasafethreshold.Beforeaproductislaunched,theCompanyconductssystematicverificationthroughathree-leveltestingsystemcoveringelectricalperformance,environmentaladaptability,anddurability.Electricalsafetytestingcheckskeyindicators suchasinsulationresistanceandwithstandvoltagestrengthstrictlytoensurecompliancewithdomesticandinternational standards;environmentaladaptabilitytestingsimulatesextremeconditionssuchashighandlowtemperatures,andhumidity toverifythescenariostabilityoftheproduct;long-termreliabilitytestingensuresproductsafetyandreliabilityofthroughout thelifecycleusingmethodssuchasfull-loadaging. Attheoperationalmonitoringlevel,theCompanyhasintegratedanintelligentsafetymonitoringsystemforitsproducts, which can monitor key parameters such as voltage, current, and temperature in real time to ensure that operational abnormalitiescanbequicklyidentified.Theproductisprovidedwithmultiplebuilt-inhardwareprotectionmechanismssuch asovervoltage,overcurrent,shortcircuit,overheating,andleakage,whichcanautomaticallyresistcommonfaults.Toreduce operationalrisks,theCompanyhasalsoreducedusererrorrateseffectivelybyprovidingdetailedusermanuals.·Productrecallmechanism Forpotentialdefectiveproducts,theCompanyhasformulatedtheProductRecallControlProcedureandestablisheda hierarchicalrecallmanagementsystem.Thesystemclearlydefinestwotypesofrecalls:First-levelrecallsapplytoproducts that violate regulations or may cause serious personal injuries; second-level recalls are used to address non-safety performancedefects.Whenthereisapotentialqualityriskinadeliveredproduct,suchascustomercomplaintverification, internaldiscovery ofany non-conforming batch,orregulatory update,the Companywill initiatethe recallprocedure immediately. Torecallaproduct,therootcauseofthedefectshallbeanalyzedandcorrectiveactionsshallbedeveloped,whichshall bereportedtointernalandexternalstakeholders.Allrecalledproductsmustbelabeledandisolated,andrepaired,scrappedor destroyedinaccordancewiththeNonconformingProductControlProcedureunderthesupervisionoftheQualityDepartment. Inaddition,theCompanywillsimultaneouslyscreenproductsofthesametypetoeliminatepotentialrisks,andcontinuously optimizetheearlywarningmechanismtoensuresafetyandcontrollabilityduringtheproductlifecycle.In2025,theCompany didnotexperienceanymajorsafetyandqualityliabilityaccidentrelatedtoitsproducts.·Qualityculture TheCompanyimplementshierarchicalqualitytrainingandelectronicprocessmonitoringtocontinuouslyconsolidate thetalentfoundationandensureregulatorycompliance.TheCompanyholdsaqualityactivitymontheveryyear,which strengthensthequalityawarenessofallemployeesthroughcasesharing,competitions,andotherforms,providingsolid supportforthehigh-qualitydeliveryofproducts.In2025,theCompanyachieved100%fullcoverageofqualitytrainingfor employeesinallbusinessunits. ·Productqualityobjectives In2025,eachbusinessunitoftheCompanyformulateddifferentiatedproductqualityobjectivesarounditscorebusiness directions.Byestablishingakeyperformanceindicatorsystemcoveringmarketanalysis,designanddevelopment,product manufacturing,andimplementingmonthly,quarterly,andannualstatistics,theCompanyachievedeffectivecontrolover process performance. For nonconforming items, relevant departments promptly carried out tracking analysis and improvementtoensureclosed-loopproblemsolving. DuringtheReportingPeriod,multiplequalityobjectiveswereachievedsuccessfully.Amongthem,theexternalaudit approvalratereached100%,andtherewasnomajorqualityaccidentthroughouttheyear.TheCompanyachievedthe expectedtargetsintermsofproductpass-throughrate,customercomplaintrate,customerreturnrate,externalfailurecost, andqualityaccidentfrequencyaroundthemanufacturingprocessandproductshipmentprocess. 2.1.4High-qualityservicesTopbandhasestablishedacustomer-orientedfull-cycleservicemanagementsystem,whichintegratesefficientservice response,customizedtechnicalsolutions,andintelligentoperationandmaintenancetools,deeplyparticipatesinthecustomer valuecreationprocess,andconsolidateslong-termcooperationbarriersthroughprofessionaldelivery.In achieving quality performance goals, in 2025, the Company implemented differentiated and precise targeted managementforcorequalityindicatorssuchascustomercomplaintfrequency,productbatchreturnrate,customerPPM,and OQCsamplingdefectratebasedonthebusinesscharacteristicsofdifferentbusinessunitsinordertominimizetheimpacton customersandmaximizesatisfaction.DuringtheReportingPeriod,100%oftheaboveindicatorsmettheestablishedtargets. ThisachievementnotonlyvalidatestheeffectivenessoftheCompany'squalitymanagementsystem,butalsoeffectively supportsthesteadyimplementationoftheCompany's"customerintimacy"developmentstrategy.·Servicesystemandtransparentcommunication Topbandregardscustomerneedsasthestrategiccoreofitsbusinessandhasestablishedaservicesupportsystemcoveringtheentireprocessfromproductdesigntomarketwithdrawalonthisbasis.Basedonthecoretechnologymatrixof the"fourelectricsandonenetwork"(electriccontrol,motor,battery,powersource,andIoTplatform),theCompanyprovides deepcustomizedsolutionsformultipleindustriessuchastoolsandhomeappliances,digitalenergy,intelligentvehicles,and robots.Throughprocessstandardization,teamspecialization,andservicemodelinnovation,theCompanyiscommittedto continuouslyimprovingcustomersatisfactionandbuildinglong-termstablecooperativerelationships.In2025,theCompany furtherimproveditscustomerservicemanagementsystembyrefiningitscustomerserviceprocesses.Intermsofproductinformationtransparency,theCompanyiscommittedtoprovidingcustomerswithcomprehensiveandclearexplanationstoassisttheminmakingresponsiblepurchasedecisions.Typesofinformation Specificmeasures ·AcompletemachineproductcomeswithaninstructionmanualthatexplainstheProcurement and impact of materialsoftheproduct. productmaterials ·ProductmaterialsaredisclosedtocustomersthroughtheRoHSDeclarationFormofComponentsandRawMaterials. Safeuseofproducts ·Correspondingspecificationsareformulatedfordifferentproducttypes,includingstorage,transportationandsafetyrequirements. Impactsduringproductdisposal ·Correspondingusermanualsareformulatedfordifferentproducttypes,including suggestionsforproductwastedisposal. ·Aftersalesservicemanagement In terms of service concept and practice, the Company has established a closed-loop management system from acceptanceandhandlingtorecurrencepreventionwiththeCustomerComplaintHandlingProcedurebeingthecore.Routine communicationbetweentheCompanyandcustomerscomprehensivelycoversroutinematterssuchasproducts,contracts, andchangemanagement,andtheclosed-loopimprovementofproblemsispromotedbasedontoolssuchasthe8Danalysisreport. Forthekeynodessuchascustomerpropertymanagementandurgentrequirements,theCompanyhasdevelopedstandardizedoperatingprocedurestoensuretransparentservices.Complaintsareclassifiedintothreelevelsbasedonseverity: ordinary, serious, and extraordinarily serious. The timing commitment of "responding to customers within 4 hours, respondingtotemporarymeasureswithin1workingday,andrespondingtoimprovementreportswithin3workingdays"is strictlyimplemented,whereaccuratecountermeasures,completelossstopandwhole-processfeedbackareensured. Typesofcustomercomplaints DeadlineforprovidingemergencymeasuresGeneralcomplaints 8H Seriouscomplaints 4H Extraordinarilyseriouscomplaints 2H ·Technology-drivenserviceupgrading TheCompanyisdrivingserviceupgradingwithtechnology,aimingtoreducecustomerproblemsfromthesource.Inthe field of energy storage lithium batteries, by developing high stability products and combining them with systematic verification such asfailure analysis, product reliability is improved comprehensively. In the meantime, the Company regularlyconductscustomertrainingtoempowerthemtoimprovetheiruseefficiency.Intermsofservicemodel,the Company creates differentiated advantages through "rapid response, resource customization and technological empowerment". Differentiatedserviceadvantages Specificscope Quickresponse Dedicated managers are appointed for strategic customers to ensure the seamless coordinationofrequirements. Resourcecustomization Byutilizingremotemonitoringtechnology,thereal-timetrackingandriskpredictionof theoperatingstatusofenergystoragesystemscanbeachieved,transformingpassive responseintoactivemaintenance Technologyempowerment TheCompanybreaksstandardizationboundaries,andprovidescustomerswithend-to- end customized solutions from product adaptationto energy management, helping customersachievecostreductionandefficiencyimprovement. ·Customersatisfactionmanagement TheCompanyregardscustomersatisfactionasakeymeasureofservicequalityandcorporatereputation,andhas establishedacomprehensivemonitoring,analysis,andimprovementsystemthatrunsthroughtheentirebusinessprocess.On themanagementexecutionlevel,theCompanyhasestablishedacross-departmentalcollaborationsystem:theStrategy DepartmentandtheMarketingCenterareresponsibleforcoordinatingtheoverallcustomersatisfactionsurvey,establishinga scientificevaluationmodel,andoutputtingmultidimensionalquantitativeanalysisreports;eachbusinessunitcarriesout closed-loopmanagementbasedonresearchresults,anddeeplytracingandrootcauseanalysisforcustomerfeedbackon productquality,serviceexperience,andotheraspects,accuratelyidentifyingbusinessstrengthsandareasforimprovement. In2025,theCompanycollected406validcopiesofthequestionnairefrom186customers,andtheoverallcustomer servicesatisfactionreached90%duringtheReportingPeriod.Inthefuture,theCompanywillcontinuetousecustomercore concernsastheanchorpointforitsstrategicdevelopment,drivethecontinuousiterationandoptimizationofbusiness managementthroughagileinsights,andachieveacomprehensiveleapincustomerserviceexperiences.ProductAftersalesService ShenzhenHailei–ElectricalQualityPioneerAwardforHuizhouTopbandConformityCertificate Topbandiscommittedtobuildingasymbioticandcollaborativesupplychainecosystem,withscientificmanagement systems being the cornerstone, focusing on key aspects such as supplier admission, risk assessment, collaborative development,andorderlywithdrawal,andestablishingamanagementsystemcoveringtheentirelifecycle.Bypromoting valueco-creationandrisksharing,theCompanycontinuestoenhancethestabilityandreliabilityofitssupplychain, providingsolidsupportforhigh-qualitybusinessdevelopment. 2.2.1SuppliermanagementsystemTopbandhasestablishedascientificandstandardizedsuppliermanagementsystem,andcontinuouslypromotesthe improvementofthesupplychainintermsofenvironment,societyandgovernance.TheCompanycoordinatesfunctional departmentssuchasstrategicprocurement,customslogistics,businessplanning,SQM,anddigitalriskcontrolwiththe IntegratedSupplyChainCenterbeingitscore,achievingcross-departmentalandcross-baseresourceintegrationandefficient operation.Tostrengthenbusinesscollaboration,theCompanyhasalsoestablishedaproductlinebusinesspartner(BP) mechanism,whichenablesittopenetrateintovariousproductlinebusinessunits(BUs),accuratelyidentifybusinessneeds andpainpoints,andensurethatthesupplychainsystemisbothflexibleandresilient. theCompanyestablishedanSRMsuppliermanagementsystemasthedigitalcoreplatformforthesupplychaininorder tostandardizesuppliermanagementprocessesandimprovesupplychainoperationalefficiency.Thissystemrealizesonline collaboration throughout the procurement process, supplier lifecycle management, and business finance integration, effectivelysupportingtheCompany'sefficientprocurementandsupplychaincontrolinbusinessareassuchasintelligent controlandnewenergy.Thecorefunctionsofthesystemcoverthefull-lifecycleinformationmanagementofsupplier admission,registration,filing,assessment,audit,blacklist,aswellaskeyaspectssuchasorderanddeliverycoordination,and qualityabnormalitytracking. Partnertype Collaborationmechanism Deeplyexplorethebusinessenvironmentofeachproductline,gaininsightsintobusinessneedsand ProductlineBPs customerpainpoints,andcollaboratewithvariousresourcestosupportbusinessdevelopment. Strategic StrengthenthecollaborationbetweentheIntegratedSupplyChainCenterandbusinessdepartments, procurementBPs andestablisheffectivecross-departmentalconnectionsandcooperation. Coordinatechangesincustomspoliciesandresponsemethodswithbusinessdepartmentsinrealtimeto CustomsBPs ensurenormalandhealthybusinessoperations. 2.2.2SupplieradmissionInthesupplieradmissionprocess,theCompanyhasestablishedastrictscreeningandgradingmechanismbasedontheSupplierManagementControlProcedure.TheCompany'sProcurementDepartmentimplementsdifferentiatedqualification evaluationbasedonsuppliercategories,anddividessuppliersintothefourlevelsofA,B,CandDbasedonqualitysystem scores.Qualifiedsupplierswillbeincludedinthelistofcompliantsuppliers.In2025,theCompanyfurtherstrengthenedthe evaluationrequirementsforagentsbyintroducingtheagentself-evaluationform.Forpotentialsuppliers,theCompanyrequiresthemtocompletethesigningofcoredocumentsincludingtheQualityAssuranceAgreement,Anti-commercialBriberyAgreement,StakeholderEnvironmentalandOccupationalHealthandSafety Agreement,CounterTerrorismSafetyAgreement,andEnvironmentalComplianceAssuranceAgreementinordertoestablish jointresponsibilitiesforquality,delivery,businessethics,environmentalprotection,andsocialresponsibilityfromthe beginningofcooperation.In2025,100%oftheCompany'sofficialsupplierssignedtheStakeholderEnvironmentaland OccupationalHealthandSafetyAgreement,andtheETIBasicGuidelines.Keyissues Specificmeasures Green · In the coding and project approval process, the Company organizes environmental protectionprocurement specialists to review environmental protection information provided by suppliers, ensuring the environmentalcomplianceofmaterialsfromthesource. ·TheCompanysetsenvironmentalandsocialresponsibilityasakeyauditmodule,andanysupplierwithascoringrateoflessthan80%willentertherectificationprocessdirectly;ifthescoreisstilllowerthanthestandardafterrectification,itwillnotbeintroducedbytheCompany.Laborrights ·TheCompanyundertakestocomplywithinternationallaborstandardssuchastheprohibitionofchild labor,fairremuneration,reasonableworkinghours,andoccupationalhealthandsafety.·BeforeanexternalsupplierenterstheCompany'sfactoryareatocarryoutoperations,itmustfirstpassqualificationreviewbytheAdministrationDepartmentandcompleteexclusiveenvironmental,health,andsafety(EHS)trainingbeforeadmissiontothesiteforoperations.Thetrainingcoverscorepointssuchasoccupationalhealthandsafetyprecautions,requirementsofdangerousoperationstandards,andguidelinesforthesafeuseofequipmentandfacilities. ·DuringtheReportingPeriod,theCompanyconductedsafetytrainingfor300person-timesfromexternalsuppliers,with7trainingsessionspermonthonaverage. Conflictminerals ·TheCompanyhasformulatedtheSupplierCodeofConduct,whichexplicitlyprohibitstheuseofconflictminerals,andsupervisesitsimplementationthroughregularandsurpriseinspections.·TheCompanyrequiresupstreamsupplierstosignacommitmentletteronnotusingconflictmineralstoavoidethical and environmental risksinthe supplychain,and respondtointernational socialresponsibilitystandardswithpracticalactions. Indicator Unit 2025 Totalnumberofsuppliers(attheendoftheReportingPeriod) Nr. 1,731Numberof suppliersinthe Chinese mainland (at the end ofthe Nr. 1,532 ReportingPeriod) NumberofsuppliersinHongKong,Macaoandoverseasregions(at Nr. 199 theendoftheReportingPeriod) Totalnumberofnewsuppliers Nr. 77 2.2.3SupplierevaluationandwithdrawalInfaceofcostanddeliveryrisksthatmaybecausedbymarketfluctuations,policyadjustmentsandemergencies,the Companyhasestablishedtheabnormalmaterialcostfluctuationriskresponsemechanism.Thismechanismstandardizesthe entireprocessfromriskearlywarninganddecision-makingresponsetoexecutionreviewinordertointegratetheCompany's resourcesforcollaborativeresponse,andminimizepotentiallosses. To continuously improve supplier capabilities, the Company has established a dynamic evaluation system. Each businessunitregularlyquantifiessuppliersinmultipledimensionssuchasquality,deliveryandserviceinaccordancewith theGuidelinesforMonthlySupplierPerformanceAssessmentScoring.Evaluationresultsareprovidedtothemanagementin realtimethroughthedataplatform.TheCompanycategorizessuppliersintothefourlevelsofA,B,CandDaccordingto monthlyperformanceevaluationresults.Supplierswithexcellentratingswillretaintheirstrategicsupplierqualificationsand begivenpriorityininvitationtotheannualbiddingprocess;forsuppliersratedasLevelCorDconsecutively,theCompany willtakecontrolmeasurestoreducetheirprocurementsharesandlowertheirprojectpreferencelevels. Meanwhile,theCompanyorganizesanon-spotauditofqualifiedsuppliersacrossdepartmentsandteamsonayearly basis,andtheauditisledbyasupplierqualityengineer(SQE)tochecktheirmanagementsystem,technologyleveland socialresponsibilitypracticetogetherwithprocurement,engineeringandotherprofessionalstopromotethesystematic upgradingofsuppliers.Inaddition,theCompanystrictlyimplementssupplierperformancereplacementmanagementin accordancewiththeSupplierManagementControlProcedure,andtheScoringGuidelinesforSupplierMonthlyPerformance Evaluationtoensurethatthesupplychainsystemremainscompetitiveandvigorous. Indicator Unit 2025 NumberofmanufacturersthathaveconductedEIA Nr. 110 NumberofmanufacturersthathaveconductedSIA Nr. 110 PercentageofofficialmanufacturerspassingISO9001certification % 100 2.2.4SuppliercollaborationandgrowthTopbandiscommittedtoestablishinglong-termpartnershipswithsuppliersthroughequalcooperation.Therightsand obligationsofbothpartiesareclearlydefinedintheSupplySupportAgreement.Whilerequiringsupplierstostrictlyperform theagreement,theCompanycommitstopayforgoodsintimeasagreed,andactivelynegotiatesolutionsforoverstocked productsofsuppliersforreasonsattributedtoittopracticefairandresponsibleprocurement.Meanwhile,theCompany launched the lower-tier supplier sustainable development performance (SSP) improvement project together with core customersin2025toenhancesuppliers'innovationcapabilitiesinrespectofproducts,systemsandservices.Duringthe ReportingPeriod,theCompanyachievedtheannualtargetofa100%signingrateoftheSupplySupportAgreementfornewlyintroducedtargetsuppliers. Inaddition,theCompanyimplementedtheProcurementDataConfidentialityManagementStandardtoprotectthesecurityofsuppliers'procurementdata.Toimprovethetransparencyofthesupplychain,theCompanyfurtherpromotedthe informationdisclosureandcredibilityimprovementofsuppliersinESGareassuchasenvironmentalprotectionandlabor throughcontractconstraints,regulardisclosure,andthird-partyaudits.EmployeesarethemostvaluableassetanddevelopmentcornerstonefortheCompany.Topbandadherestotheprinciple ofputtingpeoplefirst.Onthebasisofeffectivelyprotectingthelawfulrightsandinterestsofemployeesandbuildinga diverseandequalworkplaceenvironment,itcontinuestoincreaseinvestmentintalentdevelopment.Throughsystematic trainingandcareerplanning,itempowersthegrowthofeveryemployeeandiscommittedtoachievingtheharmoniousunity ofpersonalvalueandorganizationaldevelopment. 2.3.1Employment,rightsandinterestsofemployeesTopbandadherestotheprincipleoflawfulandcompliantemployment,improvestheremunerationpolicysystem,and ensuresthefairemploymentandlaborremunerationrightsofemployeeseffectively. ·Compliantemployment"StarEmployeroftheYear"Awardat Inordertoavoidanymistakenemploymentofchildlaborfrom OfferShow2025 the source, the Company applies strict recruitment managementmeasurestoidentifyagesofcandidatesbyeffectivewayssuchasface recognitionandidentitycardinformationmatching,andensurethat agesofallnewemployeesaretrueandlawful.Inthemeantime,the Company has established reporting channels including audit complaintsandtheemployeeexperienceplatformtoensurethetimely handlingofviolations.In2025,theCompanyfurtherstrengthened human rights training for all employees, and communicated itspoliciesandregulationsonlaborrights,anti-discrimination,etc.toallemployees,includingallnewlyhiredemployees,toensurethatthey compliedwithrelevantregulationsintheirwork. TheCompanyattachesgreatimportancetothebalanceddistributionoftalentsindifferentregions,andtheproportionof employeesinGuangdongProvincereached30%in2025,providingasolidtalentbaseforfutureregionaldevelopmentofthe Company.TheCompanynotonlyfullyimplementsemployeerightsprotectionforregularpositions,butalsoabsorbsemploymentandexpandsflexibleemploymentchannels.DuringtheReportingPeriod,theCompanysuccessfullyrehired20 Indicator Unit 2025 Totalnumberofemployees Person 13,208 Numberofemployeesbygender-Male Person 7,616 Numberofemployeesbygender-Female Person 5,592 Percentageofmaleemployees % 57.66 Percentageoffemaleemployees % 42.34 ·Remunerationpolicy In2025,Topbandcontinuouslyoptimizedthesalarymanagementsystem,formulatedandimplementedtheemployeesalarymanagementsystem,implementeddifferentiatedsalarybanddivisionforpositionsbasedonvalueassessment,builta salarygradedevelopmentchanneldirectlylinkedtojobqualifications,andformedadynamicsalarymechanismof"different salariesforthesameposition,andchangesinsalarywithchangesinposition".Forsalarydetermination,themethodofa combinationofperformanceandqualificationcertificationwasadopted,agradualsalaryadjustmentstrategyof"smallsteps andfastprogress"wasimplemented,andonthepremiseofensuringreasonablecontroloverthetotalsalary,department managersandtheHumanResourcesDepartmentjointlydeterminedthesalaryadjustmentplan.Foroverseasemployees,theCompanyhasrevisedthesalary,welfareandholidaymanagementmeasures,furtherrefined theprinciples,timeandprocessforthepaymentofoverseasallowances,improvedthehomeleavepolicy,andclarifiedthe attendancemanagementstandardstoprotecttherightsandinterestsofoverseasemployees.Inaddition,theCompanystrictly fulfillsitsresponsibilitiesofpayingemployees'salariesandsocialsecurity,ensuringthatallemployeesenjoysocialinsurance protectionandbuildingasolidwelfarefoundationforemployees. Intermsofsalaryfairnessandperformancemanagement,theCompanyhasestablishedaninternalsalarybenchmarking system,whichcomparesindustrysalarylevelsthroughexternalsalaryreportsandcombinesinternalsalarydataanalysisto provideanobjectivebasisforannualsalaryadjustment,ensuringthatsalarylevelsarefairinternallywhilebeingcompetitive in the market. The performance management system focused on organizational strategic goals, emphasized team collaborationandpersonaldevelopment,andensuredthatindividualperformanceisconsistentwiththeCompany'soverall goals. Indicator Unit 2025 Averagepaygapbetweenmaleandfemaleemployees (Percentage of average total hourly pay of female employees in % 80.23averagetotalhourlypayofmaleemployees) ·Employeecareandcommunication Topbandiscommittedtobuildingamulti-levelandnormalizedemployeecommunicationsystem,andcontinuously listenstoemployeevoicesandrespondtotheirconcernsbycombiningonlineplatformswithofflinemechanisms.The Company buildsan online employee experience platform. In2025, it collected 300 effective suggestions topromote improvementandimplementation;besides,anewTcommunitycommunicationplatformwentlive,opentoalldomestic employees,withfunctionssuchasworkexchange,experiencesharing,andanonymousposting.Inthefuture,itwillgradually covertheoverseasbases,furtherpromotingorganizationalcommunicationandculturalintegration.Offline,theCompany heldemployeecommunicationmeetingsmonthly,organized4centralizedmeetingsthroughouttheyeartopromotethe resolutionof39rightsissuesofconcerntoemployees,andconductedanannualspecialculturalatmospheresurvey.In addition,theCompanyhasestablishedtradeunionsinShenzhenandHuizhou,andwouldcommunicateandnegotiatewith thetradeunionsbeforemakingmajordecisionsthatinvolvetheimmediateinterestsofemployees.Throughthecollaborative operationofmultiplechannels,theCompanycontinuestoenhanceunderstandingandtrustbetweentheorganizationand employees. Topbandhasdevelopedfiveplans,namelytheTopbandEasePlan,TopbandDevelopmentPlan,TopbandHappiness Plan,TopbandLovePlanandTopbandHousingPlan,toshowsolicitudeforemployeesinallaspectsofphysicalandmental growth.Thewelfaresystemcoversallscenariostoreduceworriesofemployees. Housed Goingoverseas Tobecharged Housingprovidentfund/public Overseassubsidy/free Internaltraining/external rentalhousingfortalents/group accommodation/family training/scholarshipfor Married housingpurchase leave/personalaccident Marriageleave academicupgrading/EAP"Topband"EasePlan "Topband"GrowthPlan ● Social insurance and housing fund: endowment ●Internalcultivation:Differentcultivationprogramsand insurance, medical insurance, maternity insurance, managementmodulesaresetupfordifferentstagesofemploymentinjuryinsurance,unemploymentinsurance, career, including new employee management (newandhousingfund. recruits from school and society), professional skill● Statutory holidays: annual leave, marriage leave, training(R&D, sales, supplychain...),management of maternityleave/paternityleave,sickleave,funeralleave, leadersofdifferentlevels.etc. ● External learning: For those in need of external ●Supplementaryleave:paidtravelleave. training, all or part of the training expenses can be● Daily welfare: free shuttle, free dormitory, cheap reimbursed.canteen,welfareshop,afternoontea,birthdaycardsand ● Scholarship for education promotion: Encourageholidaygifts. internal personnel in continuous education promotion,● Overseas benefits: overseas subsidies, home leave, and give scholarships to those realize education personalaccidentinsuranceandfamilyvisitsubsidies. promotion.● Internal teaching reward: Build a complete internal trainingcoursesystemandanexcellentlecturerteam,and "Topband"HappinessPlan give corresponding rewards to lecturers engaged in ●Interestassociations:Atpresent,allbaseshavemore developmentandteachingofcourses. than 30 interest associations. Rich activities can be ●Talentrecommendationreward:Encourageon-the-job implementedforrelaxation. employeesandexternalpersonneltointroduceallkinds ● Employee activities: Monthly organize colorful of talents to the Company, and reward them upon culturalactivities,includingfunsportsgame,fitnessand recommendation. weightlossactivities,skillcompetition,sportscarnival, summerparent-childsummercamp,singingcontest,e- sportscompetition,engineer'sday,NewYearparty,etc. "Topband"LovePlan●Festivalactivities:includingguessinglanternriddlesat ●Periodicphysicalexamination:Annuallyorganizeall theLanternFestival,makingZongziattheDragonBoat employees to take physical examination, to helpFestival, garden party at the Mid-Autumn Festival, employeestobettermanagetheirphysicalhealth.annualmeetingattheSpringFestival,etc. ● Psychological care for EAP employees: Full-time●Annualtourism/groupconstruction:Tourismfundsand psychological counselorsare assigned, to provide free groupconstructionfundsareprovided. psychologicalcounselingservicesforformalemployees● Recreational facilities: Free gym, dance room and and their immediate family (parents, children and children'samusementparkareprovidedforemployees, spouses), thus promoting physical and psychologicalandactivityvenuessuchasbasketballcourt,badminton healthandimprovehappiness.In2025,theEAPCentercourt,pingpongroomandbilliardroomareavailable. receivedatotalof417employeesand469immediatefamily members (parents, children and spouses) of employees for psychological counseling, with a total "Topband"HousingPlan counseling time of 559 hours. In addition, 87 ●Publicrentalhousingfortalents:TheCompanycan psychologicaltrainingsessionswereorganizedfor2,323 providegovernment-subsidizedrentalhousingfortalents employeestoeffectivelyimplementtheCompany'scare inShenzhenforemployees. foremployeesandreducetheirpsychologicalrisks. ● Household registration transfer: The Shenzhen ●Employeeexperiencecare:Anemployeeexperience Headquartercanprovidehouseholdregistrationtransfer platformissetup,sothatemployeescanputforward andregistrationservicesforeligibleemployees. suggestions and ideas, and explore new demand for softwareandhardwareimprovement. ●Lovefund:Whenemployeesortheirimmediatefamily members encounter serious diseases, accidents, emergencies,etc.,theycanapplyfortheCompany'slove fund,tohelpoverthedifficulties.In2025,theCompany appropriatedRMB620,000totheLoveFundintotal, accountingfor56.14%oftheannualincomeoftheLove Fund. ●Familysupport:A1-hourbreastfeedingleaveisoffered per day; mother and baby rooms are set up in the Topband is committed to building adomesticandoverseascultures. 2.3.2DiversityandequalopportunitiesTopbandadherestothecoreprincipleofdiversity,equalityandfairopportunities,andfullyintegratesitintoallaspects oftalentmanagement.TheCompanyhasclearlystipulatedthroughtheEmployeeRecruitmentManagementSystemthatin allpersonnelpracticessuchasrecruitment,employment,andsalarypromotion,noformofdiscriminationshallbemade againstemployeesorpotentialapplicantsbasedonrace,skincolor,age,gender,sexualorientation,genderidentityand performance,ethnicgroup,disability,pregnancy,religiousbelief,politicalaffiliation,clubmembership,militaryservice status,protectedgeneticinformation,ormaritalstatus.In2025,theCompanyrecruitedandemployed15disabledemployees. Inthe meantime,the Company valuesthe growth and well-being offemale employees. Byregularly organizing Women'sDayactivitiesandaseriesofspecialcare,theCompanyiscommittedtocreatingamoresupportivegrowth environmentforfemaleemployees. In2025,theCompanyconductedaculturalconsistencysurveyonthedomesticbasesandaculturalintegrationsurvey ontheoverseasbases.Thesurveyresultsshowthattheculturalconsistencyscoreofthedomesticbasesis90.2%,thecultural integrationscoreoftheoverseasbasesis80.65%,andtheoverallemployeeparticipationrateexceeds30%.2.3.3EmployeetraininganddevelopmentTopbandadherestothehumanresourcemanagementphilosophyof"makingindividualsvigorousandorganizations alwayshealthy",andachievesvalueco-creationandsharingbetweentheCompanyandemployeesbypayingattentionto employeedemands,providingdevelopmentplatforms,andstimulatinginternaldrive.Intermsoftalentappointment,the Companyfollowstheprinciplesof"respect,tolerance,openness,equality,competition,andprioritizationofthebest", emphasizesidentifyingindividualgrowthpotential,anddeeplyexplorestruevalueneedsofemployees. Topband'sHumanResourceManagementPhilosophy·Careerdevelopmentsystem TopbandhasestablishedsystemssuchastheQualificationManagementSystem,andtheManagementMeasuresforthePosition,ProfessionalTitleandCompetencyLevelSystem,whichprovideclearcareerdevelopmentpathsforemployeesto stimulatetheirenthusiasmandcreativity.Inthemeantime,theCompanyhassystematicallyoptimizedthetalentselection, reservationandincentivesystemthroughtheTopbandOfficerManagementSystem,theGrassrootsLineLeaderTraining SystemandPlan,andtheInnovationIncentiveSystem.Onthisbasis,theCompanycontinuestoensurethestabilityand continuityofitstalentechelon,andstrivestoshapeanofficerteamwithareasonablestructureandmatchingcompetenciesin ordertoprovidesolidtalentsupport. TheCompany'scareerdevelopmentmechanismiscenteredaroundtalentintroductionanddevelopment,aimingtobuildinganopen,dynamicandsustainabletalentecosystem. TalentIntroductionIntermsofsettinguptheemployeepositionsystem,theCompanyhasestablishedtwomajorsequences–professionals andofficers.In2025,theCompanyimprovedthequalificationstandardsforallprofessionalandofficerpositions,and optimizedthequalificationcertificationprocess.Theprofessionalsequenceisdividedintosixjobgroupsbasedonfunctions: technology,marketing,function,supplychain,manufacturing,andquality.Amongthem,eachgroupisdividedintofour levels:A,B,CandD,andeachofficergroupisdividedinto12officerlevels,providingemployeeswithaclearcareer developmentladder. ProfessionalSequenceTheCompanyhasdesignedcareerdevelopmentchannelsforemployeesonvariouspositionsinthequalificationsystem anddefinedcompetencystandardsforeachlevel.Employeescanactivelyapplyforjobqualificationcertificationatanytime basedonsoundsystemsandprocessestoassesstheirprofessionallevel,anduselearningresourcesprovidedbytheCompany tocontinuouslyimprovetheirprofessionalcompetenciesbyreferencetoknowledgeandskillrequirementsrequiredfor positions. Meanwhile,accordingtothenewprovisionsin2025,theCompanywillimplementagradualdelayedretirementsystemforemployeeswhohavereachedthestatutoryretirementage.Onemonthbeforeanemployee'sretirement,thesocialsecurity specialistwillprovidealist,sendtheretirementnoticetotheemployee,andcoordinatewiththedepartmentheadtohandle theresignationandsocialsecuritycontributionsuspensionprocedures.Forsomecorebackboneandexpertpersonnel,theCompanymayrehirethem.Incaseofrehiring,aone-yearagreementshallbesigned,whichshallnotexceed3yearsinprinciple(5yearsforM5seniorexecutives),andthesalaryshallbebased ontheactualsalarylevelbeforeretirement.Thespecificlengthofrehiringdependsonthelevel:upto1yearforM3(supervisors/managers),upto3yearsforM4(directors/BUheads,etc.),andupto5yearsforM5(seniorexecutives).The rehiringperiodforpersonneldispatchedtodifficultareasmayberelaxedatdiscretion.·Employeetraining Topbandhasbuiltamultidimensionaltrainingsystemcoveringmanagementtraining,professionaldevelopment,skill expansion,andexternallearning,guidedbythequalificationsystem,aimingtoempoweremployees'growthandprovide comprehensivesupport.TheCompanyhasformulateddocumentssuchastheExternalTrainingManagementSystem,theManagementMeasuresforInternalPart-timeTrainers,andtheMentorManagementSystemtomeetfull-processneedsfrom newemployeeonboardingandin-serviceemployeeskillenhancementtocareerdevelopment.Inthemeantime,theCompany hasformulatedthePolicyonEncouragingtheImprovementofEnglishProficiencytostrengthenitsinternationaltalent reserve. In2025,theCompanyupdatedtheExternalTrainingManagementSystem,mainlystandardizingtheapplicationprocess, paymenttime,andamountrestrictionsofacademiceducationscholarships,aswellastheapplicationprocessandexpense reimbursementrulesforexternalopencourses,certificationtraining,etc.Thisupdateaimstooptimizemanagementprocesses, enhanceemployees'professionalcompetencies,andprovidetheCompanywithmoreprofessionaltalents.Thecorerevisions include:reiteratingandoptimizingthequotastandardsforvisa-freeagreementsunder"trainingexpenses",theapplication conditionsforscholarships,andrelevantprocessinstructions. Inaddition,basedonthetwomajorcareerdevelopmentsequences,theCompanyhasdevelopeddifferentiatedtraining programs. Trainingtype Trainingprogressin2025 Training for professional ·Specialtraining:coveringsalesmanagers,productmanagers,systemengineers,quality positions manufacturing engineers, ME engineers, IE engineers, PE engineers, and other R&Dengineerpositions,coveringabout2,000+person-times,110+courses,and250+class-hours. ·Departmentinternaltraining:1,365sessions,600+courses,and3,000+class-hours·Employeetraining:about16h/person,includingnewemployeetraining,pre-jobtraining,on-the-jobtraining,jobtransfertraining,andspecialjobskillstrainingcourses· Other external training: The Company provides external training opportunities, andemployeescanapplyindependentlyaccordingtothesystem. Training for management · 10 management training sessions were conducted (including team leader training), positions including3inShenzhen,3inNantong,two inHuizhou,oneinNingbo,andoneinBesides,theCompanyalsocarriedouttrainingprogramsforofficers,vocationaldevelopmentandtrainingforfresh graduates,non-skilltraining,learningplatformoperations,etc. Trainingtype 2025targetsandprogress Officertraining · Online and offline core management courses, multiple team co-creation tasks,management book reading activities, regular mentor guidance, and specializedcommunicationtrainingareconducted. ·Innovativeformssuchasworldcoffee,roundtabletalk,managementconceptdebate,three-minutepre-classspeech,mini-coursePK,and"TwoApples"sharingareapplied.Career development, and ·Ayounggoosetrainingcampisconductedforfreshgraduateseveryyear,withcoursestrainingforfreshgraduates designedinthetwomodulesofgeneraleducationandworkplaceeducation.·Duringtheprobationperiod,adual-modetrainingprogramofmentorshipandpracticeisprovided,andoveralltrainingresultsareoutputtedintheformofdefenseanddebriefing.·Aone-yearprotectionandchallengeperiodisavailabletonewcomers.·Careforfreshgraduatesissetregularly,andanniversarygiftsandrelatedactivitiesareprovided. Non-skilltraining ·Trainingonsafety,corporateculturepublicity,andmentalhealthcounselingareoffered.·Anintegratedtrainingmodelofonlinelearningandofflinetrainingisadopted,includingflippedclassroom,offlinebattle,andotherforms. Learningplatform ·Anonlinelearningplatformisoffered,andcorrespondinglearningmapcoursesforkeypositionsareconfiguredalongwithofflinetrainingmaterials,etc.·Thelearningplatformcovered2,207people,andhadanactivitylevelof46%.Globalspecialtraining ·Languagetraining:TheCompanyconducted6-monthtrainingcoveringareassuchasR&D, manufacturing, quality, and functions through external agencies; 87 peopleparticipatedintotal,andtheirEnglishproficiencyimprovedby2.45levelsonaverage.· Skills training for overseas personnel: One session of Wire Knowledge and CostDecompositiontrainingwasoffered,withoneclass-hour;7courseswereoffered,includingMSASystemMeasurementandAnalysis,SevenIETechniques,andFundamentalsofStaticElectricity,totaling11class-hours;specialtrainingwasconductedforkeypersonnel.Indicator Unit 2025 Totalnumberofemployeesinallregionswhohavereceivedjobrelatedtraining Person 13,208Percentage of number of employees in all regions who have received job related% 100 trainingintotalnumberofemployees Percentageofemployeeswhohaveaccepteddiversity,discriminationorharassment% 100 traininginallemployeesinallregions Numberofnewrecruitsattendingtheinductiontraining Person 8,949Employeetrainingperson-times(staff+employees) Person-time 20,000+Approx. 2 Amountallocatedforemployeetraining(staff+employees) RMB million Approx. Totalhoursofemployeetraining(staff+employees) h 170,000 Averagehoursofemployeetraining(staff+employees) h/employee 12.62Topbandhasestablishedacomprehensivehealthandsafetymanagementsystemthatprotectsthephysicalandmental healthofemployeesandoccupationalsafetycomprehensivelythroughstandardizedcontrol,diverseprotectivemeasures,and normalizedtraining. 2.4.1OccupationalhealthandsafetymanagementTopbandalwaysplacesemployeehealthandsafetyatanimportantpositionofsustainabledevelopment,andhasestablishedacomprehensivehealthandsafetymanagementpatterncoveringsystembuilding,closed-loopcontrol,special（未完）  |